Business · Finance · Analytics

Jessalyn
Chan

Business Management student at Stony Brook University with a minor in Applied Mathematics & Statistics. Building a career at the intersection of quantitative analysis and business strategy.

Jessalynchan0@gmail.comLinkedInResume (PDF)

01 — Education

A foundation in numbers and business.

Stony Brook University

Stony Brook, NY

Bachelor of Science in Business Management

Expected May 2027

Minor in Applied Mathematics & Statistics

Relevant Coursework

  • Linear Algebra
  • Finite Mathematics
  • Investment Analysis
  • Managerial Cost Analysis

Languages

Fluent in English · Conversational Mandarin

02 — Experience

Where the work happens.

Client Support, Division of IT

Jan 2025 — Present

Student Technician

Stony Brook, NY
  • Analyzed 500+ incident reports across university endpoints using structured root-cause frameworks, isolating systemic failure patterns and implementing corrective measures that reduced repeat incidents and operational downtime.
  • Identified recurring issue trends through cross-functional data review with technology teams, producing documented findings that informed process redesigns and improved resolution workflow efficiency.
  • Synthesized complex technical findings into clear, actionable briefings for non-technical stakeholders, translating operational data into decision-relevant insights across departments.

Applied Math and Statistics Department

Jan 2025 — Dec 2025

Undergraduate Student Teaching Assistant

Stony Brook, NY
  • Applied regression analysis, probability distributions, and hypothesis testing to guide 30+ students in building quantitative models for data-driven business decision-making.
  • Assessed and tracked individual student performance across problem sets, identifying gaps in analytical reasoning and tailoring instructional approaches to drive measurable improvement each semester.
  • Evaluated assignments with rigorous attention to detail, delivering structured written feedback that sharpened students' quantitative accuracy and problem-solving precision.

Matcha Cafe Maiko, New York

Mar 2023 — Aug 2024

Barista

Flushing, NY
  • Reconciled daily cash transactions across high-volume periods with zero discrepancies, ensuring financial accuracy and accountability in all point-of-sale reporting.
  • Optimized order workflows during peak demand periods, increasing service throughput and reducing operational bottlenecks to sustain revenue performance and customer retention.
  • Developed structured onboarding and training materials for a 15-person team, standardizing operational procedures and reducing new-hire ramp-up time through documented process guidelines.

03 — Activities

Beyond the classroom.

Women In Business

Dec 2024 — Present

Event Committee · Alumni Relations

Stony Brook, NY
  • Managed end-to-end project execution for large-scale events including the International Women's Day Dinner — overseeing budgets, vendor negotiations, timelines, and cross-committee deliverables.
  • Drove alumni engagement strategy to expand the organization's professional network across finance and business industries.

Phi Alpha Delta Law Fraternity, International

Nov 2024 — Present

Active Member

Stony Brook, NY
  • Built working knowledge of regulatory frameworks, corporate law, and compliance through workshops and seminars with legal professionals — strengthening analytical foundations in risk assessment and business governance.